Support and refunds
Tell me what happened
A missing download, a refund, a payment that went wrong, or two lines about how the plan is going for you. Write to me at the address below and I'll get back to you.
If your book hasn't arrived
This is the question I hear most, and it's nearly always a delivery problem I can fix in a couple of minutes. Before you write, check your spam folder and your promotions tab. That's usually where it has gone.
If it truly isn't there, write to me and I'll send the files over by hand. You don't need an order number. The address you paid with is enough.
Refunds
30-day money-back guarantee. If the book isn't for you, email within 30 days of purchase and you'll get every dollar back, no questions asked. You keep the book either way.
About your health
I can't give personal medical advice by email. If you have a health question about eating or moving, please ask your doctor, and bring the book along.